Sabnis, Gaurav, Sharmila C. Chatterjee, Rajdeep Grewal and Gary L. Lilien (2013), "The Sales Lead Black Hole: On Sales Reps' Follow-Up of Marketing Leads," Journal of Marketing, Jan, v77, n1, 52-67.

Chung, Chiayin, Sharmila C. Chatterjee and Sanjit Sengupta (2012), "Manufacturers' Reliance on Channel Intermediaries: Value drivers in the Presence of a Direct Web Channel," Industrial Marketing Management, Jan, v41, n1, 40-53.

Sa Vinhas, Alberto, Sharmila C. Chatterjee, Shantanu Dutta, Adam J. Fein, Joseph Lajos, Scott Neslin, William Ross, Lisa Scheer, Qiong Wang (forthcoming 2010), "Channel Design, Coordination and Performance: Future Research Directions," Marketing Letters.

Chatterjee, Sharmila C. and Blodwen Tarter (forthcoming 2009), "Visa USA: Debit Card Services," in The IMC Handbook: Readings and Cases in Integrated Marketing Communications, eds. J. Steven Kelly and Susan K. Jones, Rancom Communications.

Chatterjee, Sharmila C. and Arjun Chaudhuri (2005), "Are Trusted Brands Important," Marketing Management Journal, Spring, 1-16.

Chatterjee, Sharmila C., William Millett, and William Thompson (2005), "Access Direct Telemarketing Inc.," in Readings and Cases in Integrated Marketing Communications, eds. J. Steven Kelly and Susan K. Jones, Rancom Communications, p. 131-142.

Chatterjee, Sharmila C. and Susan K. Jones (2005), "ShopLink.Com Incorporated," in Readings and Cases in Integrated Marketing Communications, eds. J. Steven Kelly and Susan K. Jones, Rancom Communications, p. 347-361.

Chatterjee, Sharmila C. and Nina Diamond (2005), "YesMail," in Readings and Cases in Integrated Marketing Communications, eds. J. Steven Kelly and Susan K. Jones, Rancom Communications, p. 401-419.

The Marketing Report (1997), "Overcoming Sales Force Reluctance on Leads," March 10, p1.

Chatterjee, Sharmila C.(1996), "Management Generated Leads: Panacea for Enhancing Salesforce Productivity?," Working Paper 22-1996, Institute for the Study of Business Markets.

Chatterjee, Sharmila C.(1996), "Bottleneck in the Successful Implementation of Direct marketing: Paradoxical Behavior of Salespeople?," Working Paper 15-1996, Institute for the Study of Business Markets.

Chatterjee, Sharmila C., Saara Hyvonen, and Erin Anderson (1995), "Concentrated vs. Balanced Sourcing: An Examination of Retailer Purchasing Decisions in Closed Markets," Journal of Retailing, v71, n1, 23-46.

Chatterjee, Sharmila C., and D. Sudharshan (1994), "MARKDEF: A Methodology for Understanding Competitive Spaces Based on Consumer Perceptions," Behaviormetrika, v21, n2, 97-119.

Chatterjee, Sharmila C. (1994), "Salesperson Reaction to Management Lead Generation Programs: The Paradox Investigated," Dissertation, The Wharton School, University of Pennsylvania.

Chatterjee, Sharmila (1991), "Salesperson Reaction to Manufacturer Lead Generation Programs: The Paradox Investigated," in Proceedings of the 21st Annual Albert Haring Symposium, Indiana University.